Maintenance
Maintenance of websites, online stores and systems
We make sure your website, online store or custom system runs fast, securely and without interruptions. For WordPress and WooCommerce we offer plans with a fixed monthly price; custom systems are maintained by agreement.
What it includes
- Updates
- Backups
- Uptime monitoring
- Response to urgent issues
What maintenance includes
You focus on your business, we take care of the technical side.
Regular maintenance prevents most problems before your visitors and customers notice them.
Updates
Regular updates of the core, plugins and theme, checked so they don't break anything.
Backups
Regular data backups, so we can restore the site quickly if something goes wrong.
Uptime monitoring
We monitor site availability and catch errors before visitors notice them.
Security
Protection against break-ins, malicious scripts, bots and spam.
Speed
Speed and database optimisation that improves the visitor experience and search rankings.
Personal support
You write to or call us directly – no ticket systems and no queues.
Plans and pricing
Plans for WordPress websites and WooCommerce stores.
A fixed monthly price, a clearly defined scope and a contract that commits us.
Basic
For presentation websites
For smaller sites that need basic technical care.
from€69/ month
or from €690 per year, 2 months free
- WordPress, plugin and theme updates
- Weekly backups
- Basic security protection
- Uptime monitoring
- Response within 24 hours
Business
For sites with advanced features or a blog
More security, more stability and faster support.
from€99/ month
or from €990 per year, 2 months free
- Everything in Basic, plus:
- Daily backups
- Update compatibility checks
- Speed and database optimisation
- Fixing errors after updates
- Response within 4 hours
- For online stores
Store
For WooCommerce stores
The highest level of oversight, because sales must never stop.
from€159/ month
or from €1,590 per year, 2 months free
- Everything in Business, plus:
- WooCommerce updates and order checks
- Checkout test after every update
- Payment gateway monitoring
- Protection against bots and spam
- Urgent issues: response within 1 hour
Custom systems
B2B portals, integrations, applications, headless stores
We define monitoring of operation and integrations, updates, response times and hours for upgrades according to the scope of the system.
By agreement
Send an enquiry- Prices are final – we are not registered for VAT.
- With annual payment you pay for 10 months and maintenance covers 12.
- No notice period. The contract commits us as the provider.
- Hosting is not included and stays with your provider.
- Work outside the plan by agreement.
Free check
Not sure which plan you need? Send us a link to your website.
We will check your WordPress website or WooCommerce store for free and prepare a recommendation within 24 hours.
Request a free checkWhat we check
- Technical condition
- Security risks
- Performance
- Plugin compatibility
How we start
From a check to a website that is taken care of.
Taking over maintenance is simple, even if we didn't build your site.
1. Free check
We check the technical condition, security, speed and plugins of your website.
Result: Recommendation within 24 hours
2. Contract and handover
We choose a plan, sign the contract and take over access. We fix anything urgent first.
Result: A clean starting point
3. Regular maintenance
We update, protect and monitor the site, and respond to problems within the agreed time.
Result: Worry-free operation
4. Recommendations
If we spot a risk or an opportunity for improvement, we let you know and suggest a solution.
Result: Timely warnings
Client testimonials
Clients who rely on us for the long term.
Translated from Slovenian.
FAQ
What we are most often asked about maintenance.
Have another question? Write to info@isaac.si.
Do you also maintain websites you didn't build?
Yes. We first check the site for free, then suggest a plan and fix anything urgent.
Do the prices include VAT?
Prices are final. We are not registered for VAT, so nothing is added to the price.
Does the contract have a notice period?
No. With the contract we commit, as the provider, to the agreed scope and response times, while you can end maintenance at any time.
Can we pay for a whole year?
Yes. With annual payment you pay 10 monthly amounts and maintenance covers 12 months – so two months are free.
Is hosting included in the plan?
No. Hosting stays with your provider, and we take care of the website or store.
What counts as an urgent issue?
When the website or store is down, customers cannot place an order or pay, or there has been a break-in. On the Store plan we respond to urgent issues within 1 hour.
What about work that isn't included in the plan?
New features, content changes or larger upgrades are carried out by agreement. You always know what it will cost before work begins.
Do you also maintain custom systems?
Yes. We maintain B2B portals, integrations, applications and headless stores by agreement, depending on the scope of the system and the response times required.
Let's talk about maintenance
Who looks after your website or store today?
Send us a link to your website. We will check it for free and suggest a plan that suits your needs.